Shipping Policy
Shipping Policy for Digital Products
Thank you for shopping with us! Please read our shipping policy carefully to understand how we handle the delivery of our digital products.
1. Delivery of Digital Products:
All products available on our website are digital downloads. After your purchase is completed and payment is confirmed, you will receive an email with a link to download your digital products. This process typically occurs instantly, but in some cases, it may take up to 24 hours.
2. No Physical Shipping:
Since our products are entirely digital, no physical items will be shipped to you. You will not incur any shipping charges.
3. Processing Fee:
Please note that a processing fee is applied at checkout. This fee is not a shipping fee but helps cover essential costs, including:
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Server upkeep for secure and reliable access
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Continuous effort and time invested in creating and updating high-quality digital products
We appreciate your understanding, as this fee allows us to provide you with the best possible service and content.
4. Issues with Downloads:
If you experience any issues accessing your downloads, such as not receiving the download link or encountering problems with the file, please contact us immediately at maesavedbygrace@gmail.com. We will ensure your issue is resolved promptly.
5. Refund Policy:
Due to the nature of digital products, all sales are final. However, if you encounter any technical issues or errors with your files, please reach out, and we will do our best to assist you.
Contact Us:
For any questions related to your order, downloads, or our processing fee, please contact us at maesavedbygrace@gmail.com. We’re here to help!
Thank you for supporting our store and the work we put into creating valuable digital products for you!